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Opening Hours
Saturday - Friday: 09:00 AM to 09:00 PM
Fridays: 02:00 PM to 09:00 PM

Client satisfaction survey

Pet Connection Veterinary Hospital is dedicated to providing exceptional service and quality care to you and your pet.

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1.What was the reason for your most recent visit to Pet Connection?
Routine vaccination appointment / Checkup
Medical problem / illness appointment
Emergency visit
Surgery
To purchase food
Other items
Other (Please specify)other ithem
2. Were you greeted promptly and politely?pick one!
3. Please rate each part of your visit:
ExcellentGoodFairPoor
Making appointment
Checking in
Examination of my pet
Medical/health recommendations
Check out
Please comment on any fair/poor responses:more details
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4. Why do you choose to utilize the services at Pet Connection Veterinary Hospital? Check all that apply.
The doctors
The staff
Quality of care
Value for my money
Clean, modern facility
Variety of services/products offered
Have always gone to Pet Connection
Don't like, the other options available
Other (please specify)Other (please specify)
5. Did you receive the level of care that you expected?pick one!
If No, Why?If No, Why?
6. Regarding the cost of the services and products that you received, do you feel that:
The cost is what I expected
The cost was more than I expected
The cost was less than I expected
7. Please rate each employee based on their level of service, care, and compassion. If you did deal with an employee or do not know who they are, mark "N/A."
N/AExcellent Good Fair Poor
Dr. Walter Tarello (Veterinarian)
Dr. Silverio Moniz (Veterinarian)
Dr. Agata Osenko (Veterinarian)
Dr. Viktorija Saova (Veterinarian)
Dr. Lamia Amrani (Practice Manager)
Ms. Vanessa (Head Nurse)
Ms. May Baptista (Nurse)
Ms. Diane David (Recept.)
Ms. Mae Laureta (Nurse)
Mr. Aries Romualdo
Mr. Nishantha Dewage
8. Was there any part of your visit that was disappointing or negative?pick one!
If Yes, please explainmore details
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9. Please feel free to make any other comments, good or bad, that will allow us to serve you better. Thanks for your time! We appreciate your comments.more details
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